Account Manager/Customer Service (REMOTE)

We are a US-based custom manufacturing company and we are looking for dedicated and loyal individuals that can contribute to our goals. We are looking for individuals who Embodies Our Core Values, Serve Others and Own It!

   

Key Responsibilities: 

  • Service as the main point of contact in all matters related to client concerns and needs. 
  • Receive, prioritize, process and identify incoming orders according to the sales policy and customer requirements. 
  • Process customer orders in accordance with established procedures and guidelines. 
  • Verify order accuracy and resolve any discrepancies with sales team and customers. 
  • Communicate with warehouse staff and ensure timely order fulfillment and shipment. 
  • Enter and maintain customer and order information in company databases and systems. 
  • Respond to customer inquires regarding order status and shipment tracking information.
  • Build and strengthen client relationships to achieve long-term partnerships. 
  • Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met. 
  • Develop a thorough understanding of products and service offering. 
  • Handle inquiries and request from customers and address their need in a timely matter. 
  • Stay on top of accounts, making sure they receive services that meet their needs. 
  • Identify upsell, cross-sell opportunities and communicate with the sales team regularly.
  • Develop and manage relationships by engaging with key customers and potential opportunities.
  • Accelerate customer adoption and customer satisfaction.
  • Knowledge of sales techniques and the ability to conduct negotiations.
  • Maintain Customer Service for account management assigned, including but not limited to following up on open quotations, re-orders, problem solving. 

 

Qualifications: 

  • Candidate must possess at least Bachelor's/College Degree
  • Owners mindset: takes ownership over everything within scope of responsibility while still empowering others to do the same.
  • Demonstrated success in building strong relationships using a consultative, solution-focused approach.
  • Demonstrate ability to drive results in the sales leadership role.
  • Desire to continuously self-improve, team improve and quota achievements.

 

System Requirements:

  • Computer Processor: Minimum 5th generation Intel i5 processor or equivalent
  • Computer Memory/RAM: Minimum 4.00 GB
  • Computer Operating System: Windows 10 or Mac OSX - No Linux, Unix or any operating system other than what is required.
  • Internet Speed: Running on a 5.0 MBPS plan or higher (Both primary and backup) - If your backup connection cannot serve as your primary connection, that does not qualify as a backup connection
  • REQUIRED – Headset: Noise-cancelling headset connected via USB port
  • REQUIRED – Web Cam: At least 3 megapixels capable of 720p recording

 

NOTE: The computer system you will be using should not be shared with anyone else and should be dedicated for work only. You are required to have a working headset and camera to be used daily.

 

We’re picky. You must be smart, savvy, strategic, fun, and ready to learn fast and work hard. If you’re up for the challenge, we want to hear from you!

 

Remote

Certified Public Accountant (CPA) - Remote

5 open positions

We are a US-based custom manufacturing company, and we are looking for dedicated and loyal individuals that can contribute to our goals. We are looking for individuals who Embodies Our Core Values, Serve Others and Own It!

 

We are looking for Certified Public Accountants!

  

Key Responsibilities: 

  • Analyze, organize, update financial records.
  • Perform regular, detailed audits to ensure accuracy in financial documents, expenditures, and investments.
  • Perform daily reconciliation of credit card, bank accounts, cash accounts, spending accounts, etc.
  • Setup financial accounts as needed.
  • Oversee ledger reconciliation and manage accounts payable/receivables.
  • Liaise with Tax Accountants to track tax payments and returns.
  • Monitor bookkeeping activities regularly.
  • Keep company financial information confidential.
  • Ensure vendor accounts are kept up to date for the entire organization.
  • Inventory Management
  • China Purchase Management

 

 Qualifications:  

  • Excellent FLUENT English verbal and written communication.
  • Candidate must possess at least Bachelor’s/College Degree in relevant field.
  • Proven work experience as a Certified Public Accountant (CPA).
  • Understanding of Generally Accepted Accounting Principles (GAAP).
  • Preferably experienced accounting/finance employees specializing in US Accounting System.
  • Familiarity with accounting applications, modules, and financial statements.
  • Motivation to exceed expectations while working independently
  • Friendly, fast learner who can adapt to change and have a “can-do” attitude
  • Proficient computer skills in Microsoft Office, Outlook, Google, Internet Explorer, Microsoft Teams, etc.

 

We’re picky. You must be smart, savvy, strategic, fun, and ready to learn fast and work hard. If you’re up for the challenge, we want to hear from you!

Remote
ACCOUNTING DEPARTMENT
Full-Time

Accountant/Bookkeeper

About Us:

We’ve been in business for 20 years and nationally recognized. Cube Care Company is a registered company specializing in products that extend beyond expectations in quality and value. We are a full-service manufacturer and supplier of decorative products for healthcare and commercial interiors, with a client roster that includes some of the largest healthcare facilities in the nation.

Cube Care was founded on a single principle. To care for everyone we come in contact with, without exception. To care for our suppliers, our community, our team members and especially our clients. With the increasing market size for hospital industry, Cube Care is motivated to cater the needs and improve quality of services and products for healthcare centers. We are a US-based custom manufacturing company and we are looking for dedicated and loyal individuals that can contribute to our goals. We are looking for individuals who Embodies Our Core Values, Serve Others and Own It!


About the Role:

We are a US-based custom manufacturing company and we are looking for dedicated and loyal individuals that can contribute to our goals. We are looking for individuals who Embodies Our Core Values, Serve Others and Own It! Cube Care Bookkeeping positions will require being consistent, accurate, and minimizing errors. They will be responsible for recording and maintaining a business’ financial transactions, such as purchases, expenses, sales revenue, invoices, and payments. The bookkeeper will record financial data into general ledgers, which are used to produce the balance sheet and income statement. 


Key Responsibilities:

  • Manage Accounts Payable and Receivable: Customer invoicing, process vendor invoices, track payments, and manage accounts payable. Follow up on overdue payments and manage accounts receivable to ensure timely collection.
  • Assist with Budgeting and Forecasting: Support budgeting and forecasting processes by providing financial data and analysis to help management make informed decisions.
  • Assist with Payroll Processing: Calculate and process payroll, including employee wages, taxes, and deductions. Ensure compliance with payroll regulations and timely payment to employees.
  • Provide Financial Analysis: Analyze financial data and trends to identify areas for improvement, cost-saving opportunities, and potential risks.
  • Support Audits: Assist with internal and external audits by providing financial records, documentation, and support as needed.
  • Maintain Confidentiality: Handle sensitive financial information with discretion and maintain confidentiality at all times.
  • Stay Current with Regulations: Stay informed about changes in accounting standards, tax laws, and regulations to ensure compliance and best practices.
  • Inventory Management
  • China Purchase Management


Qualification Required:

  • Excellent FLUENT English verbal and written communication.
  • Candidate must possess at least Bachelor’s/College Degree in relevant field.
  • Proven work experience as a bookkeeper and accounting task.
  • Understanding of Generally Accepted Accounting Principles (GAAP).
  • Preferably experienced accounting/finance employees specializing in US Accounting System.
  • Familiarity with accounting applications, modules, and financial statements.
  • Motivation to exceed expectations while working independently
  • Friendly, fast learner who can adapt to change and have a “can-do” attitude
  • Proficient computer skills in Microsoft Office, Outlook, Google, Internet Explorer, Microsoft Teams, etc.


Our core values are to create a diverse and multicultural workplace, giving equal opportunity to employees and welcome people from different backgrounds. Employing staff with barriers to employment and treating them fairly is one of the ways we hire diverse workplace and diversify the skill sets within a workplace.


We’re picky. You must be smart, savvy, strategic, fun, and ready to learn fast and work hard. If you’re up for the challenge, we want to hear from you!

Remote

Email Marketing Specialist

About Us:

We’ve been in business for 20 years and nationally recognized. Cube Care Company is a registered company specializing in products that extend beyond expectations in quality and value. We are a full-service manufacturer and supplier of decorative products for healthcare and commercial interiors, with a client roster that includes some of the largest healthcare facilities in the nation.

Cube Care was founded on a single principle. To care for everyone we come in contact with, without exception. To care for our suppliers, our community, our team members and especially our clients. With the increasing market size for hospital industry, Cube Care is motivated to cater the needs and improve quality of services and products for healthcare centers. We are a US-based custom manufacturing company and we are looking for dedicated and loyal individuals that can contribute to our goals. We are looking for individuals who Embodies Our Core Values, Serve Others and Own It!


About the Role:

We are a US-based custom manufacturing company and we are looking for dedicated and loyal individuals that can contribute to our goals. We are looking for individuals who Embodies Our Core Values, Serve Others and Own It!

Email Marketing Specialist will be responsible for creating email marketing campaigns to promote a product or service. This role requires to determine target audience, devise campaign, and launch email campaign to create buzz or generate leads for the business.


Key Responsibilities:

- Create email marketing campaigns to promote products or services
- Ensure marketing message is conveyed clearly and delivered properly to prospects
- Ensure messages are sent in proper form and template
- Proofread emails for clarity, grammar, and spelling
- Develop a personalization strategy
- Include specific graphics, incentives, and detailed descriptions
- Review messages for brevity
- Send messages to those who have opted in for messages
- Ensure messages are mobile-friendly
- Create database of emails for lead generation
- Follow up on interested respondents
- Purge non-deliverable email addresses and opt-outs
- Include persuasive 'call-to-actions' in advertisements and promotions
- Place orders for products
- Design and write press releases
- Track and analyze direct and interactive marketing campaigns
- Use statistical analysis and reports to create campaigns
- Coordinate and monitor the maintenance, integrity, and security of several databases
- Develop and code the list segmentation for all direct and interactive marketing campaigns and communicate requirements to the primary database vendor


Required Qualifications:

- High school diploma or equivalent work experience, Bachelor’s degree preferred
- 2 years of marketing experience in a corporate environment
- Experience using an Email Automation Platform
- Prior experience in a mortgage or lending organization preferred but not required

System Requirements:

- Computer Processor: Minimum 5th generation Intel i5 processor or equivalent
- Computer Memory/RAM: Minimum 4.00 GB
- Computer Operating System: Windows 10 or Mac OSX - No Linux, Unix or any operating system other than what is required.
- Internet Speed: Running on a 5.0 MBPS plan or higher (Both primary and backup) - If your backup connection cannot serve as your primary connection, that does not qualify as a backup connection
- Headset: Noise-cancelling headset connected via USB port
- Web Cam: At least 3 megapixels capable of 720p recording


Our core values are to create a diverse and multicultural workplace, giving equal opportunity to employees and welcome people from different backgrounds. Employing staff with barriers to employment and treating them fairly is one of the ways we hire diverse workplace and diversify the skill sets within a workplace.

Remote

Sales Manager

About Us:

We’ve been in business for 20 years and nationally recognized. Cube Care Company is a registered company specializing in products that extend beyond expectations in quality and value. We are a full-service manufacturer and supplier of decorative products for healthcare and commercial interiors, with a client roster that includes some of the largest healthcare facilities in the nation.

Cube Care was founded on a single principle. To care for everyone we come in contact with, without exception. To care for our suppliers, our community, our team members and especially our clients. With the increasing market size for hospital industry, Cube Care is motivated to cater the needs and improve quality of services and products for healthcare centers. We are a US-based custom manufacturing company and we are looking for dedicated and loyal individuals that can contribute to our goals. We are looking for individuals who Embodies Our Core Values, Serve Others and Own It!


About the Role:

We are a US-based custom manufacturing company and we are looking for dedicated and loyal individuals that can contribute to our goals. We are looking for individuals who Embodies Our Core Values, Serve Others and Own It!

Cube Care Sales Managers will need to assist in hiring of a sales force team, training and retaining high quality team member who exhibit our core values. Furthermore, coaches team members on the proper behavior needed to enhance customer service experience and drive sales results. Must be experienced and have previous sales managerial expertise with results/performance of what has been accomplished in the past.


Key Responsibilities:

- Help create Sales Strategy and execute sales with the provided leads
- Leads the weekly sales and training meetings
- Coach, manage and develop sellers to create a high performing, consistent team
- Ensure consistent execution of end-to-end sales processes
- Understands turnover rate/percentages
- Ensure use of CRM and forecasting tools to report key metrics
- Utilizes sales/product training to keep sales team informed of product knowledge, selling skills and operational efficiencies
- Partners with HR Department to ensure proper staffing levels in sales positions and the development of team members
- Collaborates with executive management to develop sales strategies to improve product lines, and sales quotes
- Educates sales team by establishing training/programs of new account sales and growth, probability, improve presentation strategies, competitive strategies, proper use and level of sales support, management of profit/cost expense and execution of contracts
- Communication (telephone and email) presentation skills including telephonic, zoom and/or other devices and strong interpersonal, rapport building skills
- Self-starter, goal-driven approach with great and exemplary follow-up skills
- Knowledge of sales techniques and the ability to conduct negotiations
- Ability to work in a fast-paced environment and overcome objections
- Create a Monthly Sales Plan to work with Sales Team and action plan to accomplish goal
- Review, analyze and act as needed for daily, week and monthly sales reports
- Ensure and attend to all incoming leads are worked and reported daily
- Perform random quality control evaluations with sales representatives.
- Understand and help with investigation process
- Solid experience in opportunity qualification, pre-call planning, call control, account development, and time management


Required Qualifications:

- Candidate must possess at least Bachelor's/College Degree
- 2+ Years of Sales Managerial Experience
- Ability to read, write, and comprehend simple instructions, short correspondence and memos
- Ability to effectively present information in one-on-one and small group situation to customer and team members
- Proven experience in strategic and organizational development, including ability to attract, develop and retain
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- Ability to build a cohesive team and solve conflict among team members
- Proficient in business related technology systems
- Track record of servant leadership; serving others and putting team goals first
- Owners mindset; takes ownership over everything within scope of responsibility while still empowering others to do the same
- Adaptability; flexible to changing market forces and shifting priorities as needed
- Ability to break down complete ideas and communicate them in simple and easy to understand ways
- Demonstrate ability to drive results in the sales leadership role
- Desire to continuously self-improve and team improve
- Familiarity with CRM platforms


System Requirements:

- Computer Processor: Minimum 5th generation Intel i5 processor or equivalent
- Computer Memory/RAM: Minimum 4.00 GB
- Computer Operating System: Windows 10 or Mac OSX - No Linux, Unix or any operating system other than what is required.
- Internet Speed: Running on a 5.0 MBPS plan or higher (Both primary and backup) - If your backup connection cannot serve as your primary connection, that does not qualify as a backup connection
- Headset: Noise-cancelling headset connected via USB port
- Web Cam: At least 3 megapixels capable of 720p recording


Our core values are to create a diverse and multicultural workplace, giving equal opportunity to employees and welcome people from different backgrounds. Employing staff with barriers to employment and treating them fairly is one of the ways we hire diverse workplace and diversify the skill sets within a workplace.

Remote
BUSINESS DEVELOPMENT

Estimating Coordinator

We are a US-based custom manufacturing company, and we are looking for dedicated and loyal individuals that can contribute to our goals. We are looking for individuals who Embodies Our Core Values, Serve Others and Own It!


KEY RESPONSIBILITIES

-Read drawings and perform detailed take-offs of companies related products.

-Read through specifications, input take-offs in excel sheets that are provided.

-Able to read blueprints, floor plans, or related bid documents.

-Able to prepare estimates in a timely fashion and meet customers deadlines.

-Able to review proposal pricing for accuracy, item counts, misspellings, address verification prior to submitting.

-Able to communicate with customer to finalize pricing proposal on request for information (RFIs), addendums, etc.

-Able to communicate with customer to finalize the closing of a sale from the provided pricing proposal you created.

-Able to bring savings to a project by communicating with vendors for special pricing.


QUALIFICATIONS

-Excellent FLUENT English verbal and written communication.

-Candidate must possess at least Bachelor's/College Degree in related field.

-Outstanding organization and time management skills.

-Keen attention to details is a must. An assessment will be given to test your proficiency and detail orientation.

-Work Independently, with little supervision.

-Good establishing rapport and building strong relationships quickly.

-Friendly, fast learner who can adapt to change and have a “can-do” attitude

-Proficient computer skills in Microsoft Office, Outlook, Google, Internet Explorer, Microsoft Teams, etc.


We’re picky. You must be smart, savvy, strategic, fun, and ready to learn fast and work hard. If you’re up for the challenge, we want to hear from you!

Remote
ESTIMATING

Director of First Impressions - Receptionist (Remote)

We are a US-based custom manufacturing company and we are looking for dedicated and loyal individuals that can contribute to our goals. We are looking for self-motivated, quick on your feet, self-starters with excellent customer service skills for our First Impression Receptionist position. This position shares Cube Care’s core value of teamwork, integrity, and providing excellent customer service to our customers.


We are looking for an exemplary First Impression Receptionist to undertake all receptionist duties. You will be the face for the first impression the Company will make. The ideal candidate must possess a friendly, bubbly, easy-going, quick on their feet personality while also being very perception and discipline. Competence in dealing with multiple calls at once and giving information as well as customer-oriented approach is essential.


Key Responsibilities:

  • All inbound calls must be answered with a smile, positive and helpful attitude. No call goes unanswered. 
  • Answering phones in a professional manner, and routing calls to the designated person, or finding an individual to ensure customer is taken care of.
  • Answer, screen and forward incoming emails as needed.
  • Forward any escalations from customers to the correct department.
  • Provide basic and accurate information via phone/email.
  • Ability to type accurately and quickly, while listening or speaking on the phone.
  • Ability to multi-task in a fast-paced environment, often using multiple navigating application systems
  • Assisting with a variety of administrative tasks, as needed.
  • Managing tasks and monitoring calls as necessary.
  • Manage company contact list through Company’s system.
  • Organize managers’ calendars for call backs and managing to ensure it was completed.
  • Provide customer service as first point of contact. 

Qualifications:

  • Excellent in the English language; most importantly accent, communication, reading and writing.
  • Can work flexible hours at home during 8AM – 5PM EST (US Time) with minimal supervision, and through lunch break. All telephone calls must be answered including during lunch hour, and this position requires candidate to work during their lunch.
  • Have good, reliable and fast internet connection and no power interruptions.
  • Effective listening, in addition the capacity to summarize details and deal solutions.
  • Experience with administrative and clerical procedures is required.
  • Minimum of 1 year experience receptionist/virtual assistance or similar for a company’s first impression.
  • Strong customer service skills; interpersonal skills.
  • Problem-solving skills, Decision making ability, Organizational skills, Procedural mindset, Ability to prioritize
  • Attention to detail; Exceptional in multi-tasking
  • Courteous, Discretion and confidentiality is a must.
  • Excellent MS Office knowledge and other relevant tools
  • Must be able to type at least 50 words per minute. 

 System Requirements:

  • Computer Processor: Minimum 5th generation Intel i5 processor or equivalent
  • Computer Memory/RAM: Minimum 4.00 GB
  • Computer Operating System: Windows 10 or Mac OSX - No Linux, Unix or any operating system other than what is required.
  • Internet Speed: Running on a 50 MBPS plan or higher (Both primary and backup) - If your backup connection cannot serve as your primary connection, that does not qualify as a backup connection. No internet interruption.
  • Headset: Noise-cancelling headset connected via USB port
  • Web Cam: At least 3 megapixels capable of 720p recording

NOTE: The computer system you will be using should not be shared with anyone else and should be dedicated for work only. You are required to have a working headset and camera to be used daily.

Remote
BUSINESS DEVELOPMENT
About us

We are a team of passionate people whose goal is to improve everyone's life through disruptive products. We build great products to solve your business problems.